warranty and return policy
Black Fox Knife Works Warranty Disclaimer
Thank you for your interest in the products and services of Black Fox Knife Works LLC.
This Limited Warranty applies to physical goods, and only for physical goods, purchased from Black Fox Knife Works.
What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, Black Fox Knife Works will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
What will we do to correct problems?
Black Fox Knife Works will either repair the Product at no charge, using new or refurbished replacement parts.
How long does the coverage last?
The Warranty Period for Physical Goods purchased from Black Fox Knife Works is 60 days from the date of purchase.
A replacement Physical Good or part assumes the remaining warranty of the original Physical Good or 60 days from the date of replacement or repair, whichever is longer.
What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by:
- Conditions, malfunctions, or damage not resulting from defects in material or workmanship
What do you have to do?
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.
Black Fox Knife Works Refund Policy
Thank you for shopping at Black Fox Knife Works.
If you are not entirely satisfied with your purchase, we are here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.